Frequently Asked Questions
Everything you need to know about styling your space with Fuze Home.
What is the standard delivery timeframe for furniture orders?
Most in-stock furniture items are delivered within 7-14 business days. For larger pieces requiring white-glove service, our logistics partner will contact you directly to schedule a specific delivery window.
Do you offer assembly services for your products?
Yes, we offer professional assembly services for an additional fee. You can select the 'White Glove Delivery & Assembly' option at checkout, which includes room-of-choice placement and debris removal.
What is your return policy for home decor and furniture?
We offer a 30-day return window for most items. Products must be in original, unassembled condition. Please note that a 15% restocking fee may apply to large furniture returns, and original shipping fees are non-refundable.
Are your wood products sustainably sourced?
At Fuze Home, we prioritize quality and ethics. Over 80% of our wood furniture is crafted from FSC-certified timber or reclaimed materials to ensure a minimal environmental footprint.
How can I track the status of my shipment?
Once your order departs our warehouse, you will receive an email with a tracking number and a link to our carrier's portal. You can also track your order via the 'Order Status' page on our website.
What payment methods do you accept?
We accept all major credit cards, PayPal, and Apple Pay. We also offer flexible financing options through Affirm, allowing you to pay for your furniture in monthly installments.